Locate the “best” Suppliers We take in serious consideration the cost, quality, reputation, reliability and the other key specification of your products when locating potential suppliers. We worked with more than 200 factories in Eastern China.
Communication Skills Native language communication capabilities in both English and Mandarin to ensure smooth exchange of information between both sides.
Engineering Background All of our engineers have a minimum of 4 years of relevant experience. Engineering background is our core competency in providing the best prices with proven quality controls.
Manufacturing Process Control Centrally located in one of the biggest manufacturing hub in Eastern China, allowing frequent visits to manufacturing facilities. Convenient factory visits during the manufacturing stage ensures that problems are identified and resolved before they become a problem.
Prompt Feedback All Project Managers are required to reply clients’ emails within 24 hours. We feel strongly about rapid response is a key component and attitude in ensuring successful completion of the project.
Consolidated Management In many China sourcing projects, there are advantages in working with two or three factories simultaneously. This not only saves costs, but more importantly, time. We are well adverse in managing multiple factories to quality time and guarantee lead.
Non-disclosure Agreement (NDA) CS&CM is willing to sign a NDA with our client; and we also require manufacturers to sign a NDA with us. We respect and understand our obligation in protecting the intellectual property rights of our clients.
Price Validation Quotations from CS&CM will have a reasonable valid date. Unlike other similar companies, offering unbelievable low rates just to attract new clients is not our business model.
China Business Trips We welcome you to visit our office in downtown Shanghai, or spend a few days on factory visits. We are more than happy to help you with your arrangements.
Reputation and Trust We are not the “middle man” in a brokerage firm. We are your supplier and thus, we are legally restrained by the contract.
Customer Satisfaction As an employee of CS&CM, we are customer centric and result-oriented. We take every comment and project evaluation seriously. Our goal is to reach a higher level of custom satisfaction continually.
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